FAQs

1. What type of products does Madrid Mart offer?
Madrid Mart offers a diverse range of quality products, including home essentials, lifestyle accessories, and everyday must-haves, all carefully curated to blend convenience with elegance.

2. How can I place an order?
Placing an order is simple! Browse our website, add your favorite items to the cart, and proceed to checkout. You'll receive an order confirmation once your purchase is complete.

3. Do you offer cash on delivery (COD)?
Yes, we offer COD for customers across Pakistan to make shopping even more convenient.

4. What are your shipping charges?
Shipping charges vary depending on your location and the weight of your order. Specific details are provided at checkout.

5. How long does delivery take?
We aim to deliver your order within 3-7 business days. Delivery times may vary based on your location.

6. What if I receive a damaged or incorrect item?
We apologize for any inconvenience. Please contact our support team within 48 hours of receiving the product, and we’ll arrange a replacement or refund.

7. Can I return or exchange items?
Yes, we have a hassle-free return and exchange policy. Please review our return policy for eligibility and further details.

8. How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. Use it to monitor your delivery status.

9. Are the products at Madrid Mart affordable?
Absolutely! Madrid Mart is committed to offering premium-quality products at competitive prices, ensuring value for your money.

10. How can I contact customer support?
You can reach us via email at support@madridmart.com. Our support team is available to assist you with any queries or concerns.

Still have questions?
Feel free to reach out to us—we’re here to help make your Madrid Mart experience exceptional!